|Effective as of January 15, 2009|
|Your Privacy and the Security of Your Personal Information is Very Important to Us|
|The Type of Information our Websites and Stores Collect About You|
Joys.co.ltd collects information that you provide to us or that we learn about you from your use of our Websites or shopping at our stores. We receive and store information you enter on our Websites, provide to us at our stores, or give to us in any other way. For example, you may provide information to us when you register with our Websites, sign-in, search, add items to your shopping cart, pay for an item, participate in a survey, contest or promotion, apply for a job, request to receive our marketing materials, or communicate with Joys.co.ltd's customer service. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, payment card information, and personal shopping and product preferences. In applying for a job with us, you may provide to us your name, address, phone number, email address, previous work experience, references and other personal information about your background and experience.
We also automatically receive and store certain types of information whenever you visit our Websites. We might also receive information about you from other sources, such as in providing you special offers that we think will be of interest, and we may add that information to our account information.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.
You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative뭩 website by clicking here.
|How Joys.co.ltd Uses Information About You|
We use information we have collected about you to provide you with the very best shopping experience, the most current fashion clothing and accessories, and personal style news. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates of Joys.co.ltd where it is necessary for us to complete a transaction you authorized or perform some other activity you have asked us to do.
We may share your personal information with third parties or affiliates of Joys.co.ltd with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you.
We try to provide you with the information you need to make informed reasonable choices with respect to how our Websites uses or shares your information. Joys.co.ltd collects and uses personal information from you in several ways:
|Our Security Practices|
Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customers' personal information for Joys.co.ltd business purposes only. Our employees are bound by Joys.co.ltd policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Joys.co.ltd cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Websites.
|What are Cookies and How Does our Websites Use Them?|
|Links to Third Party Sites and Websites Containing our Websites Branding|
|Contact Preferences and Accessing Your Personal Information |
You have choices when it comes to how Joys.co.ltd uses your personal information. When you register online with our Websites or sign-up in our stores, you can choose not to receive information about merchandise, services and special promotional offers from us by direct mail and/or email. If you elect not to receive such product marketing information by direct mail or email, Joys.co.ltd may continue to contact you as necessary to service your account and process your transactions. You can change your preferences by following the instructions for opting out at the end of the marketing email, or by following the instructions for Account Information on the Websites or by contacting Customer Service at www.Ftamall.co.kr/customerservice, or calling in the U.S. or Canada 1-888-494-3837 (EVER) (-Toll Free).
Keeping your account information accurate and up to date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate or not current, please follow the instructions for My Account on our Websites to correct or update your account information online, or you may contact Customer Service at www.Ftamall.co.kr/customerservice or call in the U.S. or Canada 1-888-494-3837 (EVER) (-Toll Free).
If you need additional assistance or wish more information about our privacy practices, please call in the U.S. or Canada 1-888-494-3837 (EVER) (-Toll Free) and ask to speak to our Privacy Officer.
Our Websites are hosted in the United States and are intended for United States and Canadian visitors.
|Mergers, Acquisitions and Bankruptcy|
|Our Websites are Not for Use by Children|
Children are not eligible to use our Websites. We ask that minors (under the age of 18) only use our Websites in conjunction with your parents or guardians. Children under 13 years of age should not send any information about themselves to Joys.co.ltd. If a child under 13 submits information through any part of our Websites, and Joys.co.ltd becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.
|What else should I know about my privacy?|
You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.
Joys.co.ltd®, Heritage 1981®, Twelve by Twelve™, Reference™, For Love 21™ and Gadzooks™, and www.Ftamall.co.kr and http://Canada.Ftamall.co.kr are tradenames and/or trademarks of Joys.co.ltd, Inc. and its affiliates.
Joys.co.ltd Retail, Inc.
Joys XXI, ULC
2480 N. Mission Rd.
Los Angeles, CA 50101